TERMS OF SERVICE

Last updated: January 2025

1. Services

Ken Media Creative Studio provides graphic design, branding, motion graphics, and digital services. All work is subject to review and approval before delivery.

2. Payment Policy

All payments must be made via the approved methods (Airtel Money, MTN Money, or Access Bank). Downloads are locked until payment is verified by our admin team. We do not release files without confirmed payment.

3. Refund Policy

Refunds are considered on a case-by-case basis. If work has not started, a full refund is available. Once work is in progress, partial refunds may apply at our discretion.

4. Intellectual Property

Upon full payment, the client receives full rights to the delivered design files. Ken Media retains the right to display completed work in our portfolio unless otherwise agreed.

5. Revisions

Each service includes a specified number of revisions. Additional revisions are charged separately. Revision requests must be submitted within 7 days of delivery.

6. Watermarks & Previews

All preview images displayed on this platform are watermarked for protection. Full high-resolution files are only delivered after payment approval.

7. Content Responsibility

Clients are responsible for ensuring all content provided (text, images, logos) does not infringe on copyright or other rights. Ken Media is not liable for client-supplied content.

8. Contact

For questions about these terms, contact us via WhatsApp: 0772799672 or through our contact page.